This website is operated by Zany&Shy Fine Jewelry S.L. Throughout the site, the terms “we”, “us” and “our” refer to Zany&Shy Fine Jewelry S.L.
Zany&Shy Fine Jewelry S.L offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By making a purchase from, or using the site you have agreed to these Terms and Conditions and entered into a binding agreement with Zany&Shy Fine Jewelry S.L.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.
Zany&Shy Fine Jewelry S.L. reserves the right to revise these Terms and Conditions and users are responsible for keeping themselves updated with such changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
The Company Zany&Shy Fine is registered in Barcelona, Spain, and sells Fine Jewelry online. The Company's VAT Number is B42845727.
Zany&Shy Fine Jewelry S.L
Avenida Diagonal 536 PR
08006 Barcelona
Spain
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
By placing an order you agree that that item purchased is for personal use only and not for resale.
All our items are made for order. The time from order to dispatch can take 3-6 weeks. As soon as the package is sent, the customer is notified via email or SMS. This is subject to change without notice.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
HANAN MOSER will always do their best to fulfill your purchase. There may be circumstances that make it impossible for us to complete your purchase, for example, if our suppliers cannot fulfil their obligations against us. If there is a problem occurring with your purchase, we will notify you immediately via email. You will have the right to cancel your purchase with us, if we are not able to fulfill it. We cannot offer any compensation to you other than a refund of the product’s purchase price that you paid.
Please find all the information about returns in our FAQ.
HANAN MOSER and Zany&Shy Fine Jewelry S.L. is not responsible for the content on any other websites that are linked to or from this website.
HANAN MOSER and Zany&Shy Fine Jewelry S.L. reserves the right not to assume any customs duties that arise in the country of the respective customer. Likewise, unless otherwise agreed with HANAN MOSER, each customer must bear the costs for a return and any customs duties incurred.
HANAN MOSER and Zany&Shy Fine Jewelry S.L. sells jewelry items with diamonds and gemstones of laboratory origin. This means that our diamonds and gemstones are as real as mined diamonds and gemstones but instead of being extracted from earth, they are grown in a laboratory. Our lab-grown diamonds and gemstones have the exact identical chemical, physical and optical properties as mined diamonds. HANAN MOSER and Zany&Shy Fine Jewelry S.L.lab-grown diamonds are NOT diamond simulants like cubic zirconia or moissanite stones.
Please be aware that there are various expressions for laboratory-grown diamonds and gemstones, that you may come across on our website or on our social media. Here you will find a list of various word choices: lab-grown, laboratory grown, lab-created, cultivated, sustainably grown, eco-friendly, eco-conscious, earth-friendly, above-ground, man-made, conflict-free.
By placing your order on our website you agree to buying laboratory grown diamond(s) and not mined diamond(s).
Our gift cards are digital. When purchasing a HANAN MOSER Gift Card, you'll recieve an email with instructions and a code that can be redeemed at checkout. Gift Cards can be applied to any product and do not have an expiration date.
All gift cards are delivered by email only. Not redeemable for cash. All Gift Cards are final sales and non-refundable.
All gift card balances are in EUR. If you're shopping in a different currency, a currency conversion will be applied automatically at checkout. Similarly, when redeeming a gift card, a conversion will be made at the current exchange rate. Please note that due to currency fluctuations, the converted value may slightly differ from the purchase price.
Items purchased with a gift card may be refunded to the gift card amount.
HANAN MOSER and Zany&Shy Fine Jewelry S.L. responsibility for errors in connection to delivery is limited to existing conditions of sale. HANAN MOSER and Zany&Shy Fine Jewelry S.L. bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm. Part of the services mediated through the site are maintained by outside organizations.
Where HANAN MOSER and Zany&Shy Fine Jewelry S.L. acts as an agent for such services, we cannot be held responsible for any errors resulting from their activities. HANAN MOSER and Zany&Shy Fine Jewelry S.L. cannot be held responsible for any damage caused from using, or not being able to use, the site.
Payment of all products must be completed in full before placing any order.
We process all information provided by users in full compliance with Spanish and EU regulations. In order to manage their requests and to send them (including electronic means) communications about news or commercial offers that may be of interest to them. In the contact forms on the website, the user must fill in the fields indicated as "mandatory." If the user does not provide all of the personal information requested by HANAN MOSER, the user's request may not be fully processed by HANAN MOSER
We may use also your personal information for the following purposes:
Governing Law and jurisdiction are granted to Spain and to the Spanish Courts of Barcelona respectively.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
